Please submit a Status Request Form for each individual you wish to receive information on. We will do our best to respond to status requests received by 2:00 p.m. Pacific Time by the close of HBW's next business day. If you have not received a reply within 48 hours, you may contact HBW for a follow-up by emailing staci@hbwinc.com. Only contact HBW after you have completed a Status Request Form and have not received a reply within 48 hours. Please be patient as we respond to requests in the order they are received and only after we have an answer for you.