Status/Pending Business

Income Advantage SuiteSM 1 Pending Business

Agents must register for the American General Life Companies website to view pending status. Visit https://producer.aigag.com/ and click "Login/Registration"

  • From the "Broker Registration" page, choose your Requested User ID and complete all required fields (the Agent Number is your American General Life Companies number)
  • Click "Register" once all fields are completed
  • Your temporary password will be emailed to you almost immediately
  • Once you receive email confirmation of your temporary password you have 72 hours to log on to the website. Upon initial login you are required to change your password in order to continue using the website.
  • Click OK - Now you're in!
  • Select the "New Business" tab at the top
  • Get status on your pending cases by selecting "Pending". A list of your pending cases will appear. Click on policy number to view case
  • To view individual cases select Filter/Report to search by policy number, social security number, etc.
  • To message requirements from case status, select the envelope next to the outstanding requirement. This will display a message to be sent to New Business/Underwriting at American General. Input necessary information and select "send". MAKE SURE YOU ARE ONLY ANSWERING THE QUESTION ASKED
  • You also have access to American General forms by selecting "Forms & Supplies"
  • DO NOT USE THE "UNDERWRITING" AND "ELECTRONIC SUBMISSION" TABS. THEY DO NOT APPLY TO OUR AGENTS.

If you are experiencing problems logging on, cases not viewable, or password as been locked please contact the webmaster. This feature is located at the bottom of every page on the website. If you are experiencing technical difficulties, please call American General Marketing Support at (800) 659-5920, prompt 4 and then press 1.

Applications should be posted within 3-5 business days.

Please fax all open requirements to American General at (800) 516-5373.

1 Income Advantage SuiteSM consists of Income Advantage TermSM and the AG Global 8 Index® Annuity, both of which are issued by American General Life Insurance Company. Income Advantage Suite, Income Advantage Term, and AG Global 8 Index Annuity are trademarks of American International Group, Inc.